Privacy Policy

Privacy Policy 

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1. Information We Collect

We may collect the following types of personal information:

- Personal Identification Information: Name, email address, phone number, date of birth, and address.
- Health Information: Medical history, treatment records, and other health-related information necessary for providing physiotherapy services.
- Payment Information: Credit card details and billing information for processing payments.
- Other Information: Any other information you provide to us voluntarily.

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2. How We Use Your Information

We may use the information we collect for various purposes, including:

- To provide, maintain, and improve our physiotherapy services.
- To communicate with you regarding appointments, treatment plans, and other services.
- To process payments and manage billing.
- To comply with legal obligations and regulatory requirements.
- To conduct research and analysis to improve our services.

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3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

- With Healthcare Providers: To coordinate your treatment and share necessary health information with other healthcare professionals involved in your care.
- With Service Providers: We may engage third-party service providers to assist us in operating our clinic, processing payments, or performing other business functions. These parties are obligated to protect your information.
- As Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

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4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes physical, electronic, and procedural safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights

You have the following rights regarding your personal information:

- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Objection: You may object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided below.

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6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

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7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Dulcie Fraser Physio 
Address: Rushmore Golf Club, Tollard Royal, SP5 5QB
Phone: 07531 949219
Email: dulciefraser.physio@gmail.com

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Thank you for trusting Dulcie Fraser Physio with your care. Your privacy is important to us, and we are dedicated to protecting your personal information.